Every feature your business needs to sell on chat
One platform for WhatsApp, Messenger & Instagram — an advanced unified inbox, team collaboration, campaigns, CRM, AI, ads and analytics. Built in India, priced for India.
Official Meta Tech ProviderAdvanced Unified Inbox
One inbox for every connected channel — WhatsApp, Messenger and Instagram DMs. Channel tabs, All/Unread filters, full-text search, unread badges, delivery ticks (sent, delivered, read, failed) and a 24-hour reply-window indicator so you never fumble a Meta rule.
- WhatsApp + Messenger + Instagram in one view
- Unread filters & search across every conversation
- Campaign broadcasts merged with customer replies
- Reply inside Meta's 24-hour window with confidence
Team Chat, Reminders & Tasks
A private chat box for your own team inside IvaFlow. Everyone talks in one thread, any member posts reminders with due dates, and owners, admins & managers assign tasks that land straight in the conversation with a priority and a due date.
- One chat thread for the whole workspace
- Reminders with due dates and done states
- Task assignment — owners, admins & managers only
- Status flow: pending → in progress → completed
Bulk & Scheduled WhatsApp Campaigns
Send to hundreds or thousands of contacts with {{name}}-style personalisation. Schedule for the perfect hour — campaigns are queued and delivered in reliable batches with live delivery and read receipts on every message.
- Personalisation variables
- Scheduling & queue-based delivery
- Delivery & read receipts
- Groups & targeting
Built-in WhatsApp CRM
A real sales pipeline — Lead to Won — with deal values, priorities, team assignment and contact statuses. Notes, activities and analytics live with the conversation, so your CRM and your WhatsApp finally share one roof.
- Drag-and-drop pipeline
- Deal values & priorities
- Contact statuses & activity log
- Bulk CSV/Excel import
Meta Ads — Create, Manage & Insights
Connect your Facebook accounts and ad accounts once, then launch Click-to-WhatsApp and website campaigns without leaving the platform. Edit budgets, pause, resume or archive — and read last-30-day insights right beside your conversations.
- Click-to-WhatsApp & website campaigns
- Budget edits, pause / resume / archive
- Last-30-day performance insights
- Multiple ad accounts supported
Auto-Replies & AI Chatbot
Keyword rules answer routine questions instantly; an AI assistant you brief on your business handles the rest — tone, persona, FAQs — while your team focuses on hot leads.
- Keyword-based auto-replies
- AI chatbot with your business brief
- AI message generation for campaigns
- Daily usage caps for predictable billing
Template Library
Start from proven templates for offers, appointments, payment reminders, festivals and more — edit, save as your own, and submit for Meta approval in a click.
- 3 basic on Starter · 10 on Professional · all 18 on Enterprise
- Editable placeholders
- Meta approval built into the flow
Email Marketing
The same contact engine powers email campaigns — design from prebuilt email templates, schedule, and track opens and clicks alongside your WhatsApp results.
- Prebuilt email templates
- Scheduling & bulk send
- Open & click tracking
Real-Time Analytics
Delivery, reads, replies and pipeline value in clear dashboards — for WhatsApp campaigns, email marketing and your CRM. Spot what works while it is still happening.
- Campaign performance live
- CRM & revenue analytics
- Daily activity breakdowns
Teams & Roles
Invite your team with role-based access and per-section permissions — agents see their own work, managers see everything, owners control billing. No shared logins, ever.
- Owner / admin / manager / sales / viewer roles
- Per-section permission grants
- Provisioned accounts with temporary passwords
Official WhatsApp Business API
Connect your number through Meta's official embedded signup in minutes. Your number stays yours, tokens are monitored, and messages flow through the compliant Cloud API.
- Embedded Meta signup — minutes, not days
- Token-expiry warnings before things break
- Receipts & order updates supported
Security & Trust
Two-factor authentication, database row-level security, signed webhooks and rate limiting — plus official Meta Tech Provider status for the platform layer.
- TOTP two-factor authentication
- Row-level security & role-based access
- Official Meta Tech Provider
About WhatsApp message charges: WhatsApp message charges are separate and billed directly by Meta at its standard India rate card (currently ≈ ₹0.86 per marketing message, ≈ ₹0.115 per utility & authentication message; service replies inside an open 24-hour customer-service window are currently free) — plus applicable taxes, subject to change by Meta. Your IvaFlow subscription covers the platform, not Meta’s message fees.
Ready to put every channel in one place?
Start your 14-day free trial — full access, no credit card to begin. Questions? Call +91 78428 74377.